Login Page - Create Account

Support Board


Date/Time: Mon, 20 May 2024 16:21:30 +0000



Post From: What changed from CQG being terrible and TT being great

[2021-02-18 21:24:02]
Sierra Chart Engineering - Posts: 104368
No nothing puzzling here at all. We have explained this here:
From TT: We are currently investigating order routing issues for CME | Post: 252474

We are very consistent with what we say. That thread remains and we take nothing back.

We never said TT was great. In the first post we said this:
and we are not saying that our order routing service at this point in time is the absolute best because it is based on TT and TT does have issues, but it does offer advantages. And we are working to remedy this problem with our own order routing direct to the exchange.

However, everything has been stable up until this most recent incident since August 2019 and we have handled a large amount of order activity trouble-free. And the whole concept behind the Sierra Chart order routing service is very good. And now the plan is to add CQG to that which then makes the CQG service work better for our users.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-02-18 21:30:23