Login Page - Create Account

Support Board


Date/Time: Fri, 29 Mar 2024 15:07:07 +0000



Post From: New Upcoming EUREX Full Order Book Data Feed (Now Available!)

[2021-02-17 03:25:15]
Sierra Chart Engineering - Posts: 104368
There was a problem during the morning of 2021-02-17 with market depth data not updating for EUREX. This is now resolved.

We are not sure of the cause. It could be that the one code change we made to not rely on the T7 instrument summary which was necessary to resolve the previous case of this, had not been released for the data processing instance, that was providing the data. That data processing instance is now definitely updated to include that change if it was not previously.

If we see the issue again, we will examine the log file for the cause.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-02-17 03:25:44