Support Board

Date/Time: Thu, 02 May 2024 20:17:24 +0000

Post From: Data Feed freezing

[2014-02-15 17:21:21] Link To Thread - Link To Post [Go To First Post]
xRoads1 - Posts: 35
Listen this is ridiculous, if you read back through this thread, there is no thread from your side. You are just shooting in the dark and not even trying to respond to anything, which I guess is your repair strategy. Is this what passes of support in you part of the world? I have spent a career on tech support side of the software business in coding and testing, so I know that you can't begin to solve anything until you get over "We cannot imagine you would get this message if the Trade Account is actually set" and entertain that there might be a problem. So far if I were you manager I would can the lot of you, you are not paid to fire off asinine responses that waste valuable time. I also am acquainted with tech support attitudes that users are idiots. If you don't believe that I am getting this message and a succession of irritating logs popping up even though I am logged on and operational, then shadow in on a session with me. Do something productive.