Login Page - Create Account

Support Board


Date/Time: Wed, 24 Apr 2024 09:02:34 +0000



Post From: No delayed data for CLH21-NYMEX

[2021-02-15 07:24:44]
User462086 - Posts: 188
Upgraded to 2230 yesterday to try out the new delayed EUREX data. The T&S window for FDXMH21-EUREX is printing trades.

The T&S window for CLH21-NYMEX is not printing trades though. No changes to the CL chartbook over the weekend. Disconnect/connect updates the chart bars but doesn't trigger the delayed data.

Today is a CME holiday but the halt comes at noon EST. Log of start-up and new chart follows:

Reading Internal Order ID file. | 2021-02-15 02:18:02.315
Reading Trade Orders file. | 2021-02-15 02:18:02.755
Reading Trade Positions file. | 2021-02-15 02:18:02.755
Reading Trade Account Data files. | 2021-02-15 02:18:02.756
UDPListener (1924). Port 22904 | Listening on UDP port 22904. | 2021-02-15 02:18:02.828
Software version: 2230 64-bit | 2021-02-15 02:18:02.829
OpenGL enabled | 2021-02-15 02:18:02.829
Primary Thread ID: 9644 | 2021-02-15 02:18:02.829
Usage end date: 2021-08-22 | 2021-02-15 02:18:02.829
Enabled for: Advanced Features 2. | 2021-02-15 02:18:02.829
Enabled for: Sierra Chart Historical Data Service. | 2021-02-15 02:18:02.829
Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2021-02-15 02:18:02.829
Allow Support for Sierra Chart Data Feeds is disabled. | 2021-02-15 02:18:02.829
Current selected Data/Trading service: SC Data - All Services | 2021-02-15 02:18:02.829
Custom symbol settings values: enabled | 2021-02-15 02:18:02.829
Chart Update Interval: 1000 | 2021-02-15 02:18:02.829
Intraday Data Storage Time Unit: 0 | 2021-02-15 02:18:02.829
Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-02-15 02:18:02.829
2021-02-15 07:18:02 Local computer time in UTC | 2021-02-15 02:18:02.829
2021-02-15 02:18:02 Local computer time in SC Time Zone | 2021-02-15 02:18:02.829
2021-02-15 07:18:01 Server time in UTC | 2021-02-15 02:18:02.829
Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-02-15 02:18:02.829
Program path: D:\_SierraChart\SierraChart\ | 2021-02-15 02:18:02.829
Data Files path: D:\_SierraChart\SierraChart\Data\ | 2021-02-15 02:18:02.829
OS Version Number: 10.0 | 2021-02-15 02:18:02.829
Locale Setting: C | 2021-02-15 02:18:02.829
DLLs: | 2021-02-15 02:18:02.831
Allowed protected custom studies: | 2021-02-15 02:18:02.831

Created the DTC Protocol server. | 2021-02-15 02:18:02.848
DTC Protocol Server listening on port 11099. | 2021-02-15 02:18:02.856
Created the DTC Protocol historical data server. | 2021-02-15 02:18:02.856
HD Server Manager | Listening on port 11098 | 2021-02-15 02:18:02.866
Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2021-02-15 02:18:02.866
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2021-02-15 02:18:03.106
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2021-02-15 02:18:03.382
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2021-02-15 02:18:03.382
Received 5 login tokens. | 2021-02-15 02:18:03.747
Symbol settings MD5 received. Request ID: 1. | 2021-02-15 02:18:04.404
Symbol settings are up-to-date for scdataallservices. | 2021-02-15 02:18:04.404
CLH21-NYMEX 1 Min #1 | Reloading chart. | 2021-02-15 02:18:33.103
Starting DelayedDownloadMonitoringTimer | 2021-02-15 02:18:34.118
Starting HDTimeoutTimer | 2021-02-15 02:18:34.118
Added historical Intraday data request for CLH21-NYMEX to the queue. | 2021-02-15 02:18:34.118
Intraday data recording state for symbol CLH21-NYMEX is set to download 'Pending'. | 2021-02-15 02:18:34.118
Triggering next historical data download in queue. | 2021-02-15 02:18:34.118
HD Request # 1 | Downloading Intraday chart data for CLH21-NYMEX to the file CLH21-NYMEX.scid. Service: nymex | 2021-02-15 02:18:34.118
HD Request # 1 | Download start date-time: 2021-02-15 01:52:52.000000. File last date-time: 2021-02-15 01:52:52.716001 | 2021-02-15 02:18:34.119
HD Request # 1 | Using server: ds21.sierracharts.com port 10149 | 2021-02-15 02:18:34.119
Socket (1) | Creating socket. | 2021-02-15 02:18:34.119
Socket (1) | New receive buffer size: 5242880 | 2021-02-15 02:18:34.119
Socket (1) | Connecting to IP: 216.1.90.129. | 2021-02-15 02:18:34.119
HD Request # 1 | Setting DTC encoding to Binary VLS | 2021-02-15 02:18:34.487
HD Request # 1 | Sending historical data logon request message. | 2021-02-15 02:18:34.487
HD Request # 1 | Requesting Intraday data. Start date-time: 2021-02-15 01:52:52. Record interval: 0. Symbol: CLH21 | 2021-02-15 02:18:35.117
HD Request # 1 | Decompressing data. | 2021-02-15 02:18:35.275
HD Request # 1 | Receiving Intraday data for CLH21-NYMEX starting at 2021-02-15 01:52:52.714000 | 2021-02-15 02:18:35.448
Socket (1) | CloseSocket call. | 2021-02-15 02:18:35.450
Socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2021-02-15 02:18:35.450
HD Request # 1 | Historical data for CLH21-NYMEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2021-02-15 02:18:35.450
Socket (1) | Shutdown started. Waiting for graceful close. | 2021-02-15 02:18:35.450
Historical data download thread signaled to stop. | 2021-02-15 02:18:35.450
HD Request # 1 | Timestamp of first Intraday data file record written: 2021-02-15 01:53:28.379000 | 2021-02-15 02:18:35.450
HD Request # 1 | Received 1327 records from 2021-02-15 01:52:52.714000 to 2021-02-15 02:08:33.587001 (15.7 minutes) and wrote 1321 records for CLH21-NYMEX | 2021-02-15 02:18:35.450
HD Request # 1 | Completion time: 1s | 2021-02-15 02:18:35.450
HD Request # 1 | Intraday data download complete for CLH21-NYMEX. Unique request ID: 1 | 2021-02-15 02:18:35.450
Removing historical data download ID 1. | 2021-02-15 02:18:35.450
HD Request # 1 | Enabling Intraday chart updating for symbol. | 2021-02-15 02:18:35.450

Triggering next historical data download in queue. | 2021-02-15 02:18:35.450
No download requests in the queue to start downloads for. | 2021-02-15 02:18:35.451
Socket (1) | Socket gracefully closed by remote side. | 2021-02-15 02:18:35.607
Socket (1) | Closed. | 2021-02-15 02:18:35.607

SC Data - All Services | Connected to server complete. | 2021-02-15 02:18:43.224
Triggering next historical data download in queue. | 2021-02-15 02:18:43.224
Triggering next historical data download in queue. | 2021-02-15 02:18:43.224
Triggering next historical data download in queue. | 2021-02-15 02:18:43.224
Triggering next historical data download in queue. | 2021-02-15 02:18:43.224
No download requests in the queue to start downloads for. | 2021-02-15 02:18:43.237
No download requests in the queue to start downloads for. | 2021-02-15 02:18:43.237
No download requests in the queue to start downloads for. | 2021-02-15 02:18:43.237
No download requests in the queue to start downloads for. | 2021-02-15 02:18:43.237
SC Data - All Services | Starting real-time market data updates for: CLJ21-NYMEX. ID: 2 | 2021-02-15 02:18:44.194
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: CLJ21-NYMEX | 2021-02-15 02:18:44.194
SC Data - All Services | Requesting security definition data for: CLJ21-NYMEX. ID: 2 | 2021-02-15 02:18:44.194
SC Data - All Services | Starting real-time market data updates for: CLH21-NYMEX. ID: 1 | 2021-02-15 02:18:44.194
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: CLH21-NYMEX | 2021-02-15 02:18:44.194
SC Data - All Services | Requesting security definition data for: CLH21-NYMEX. ID: 1 | 2021-02-15 02:18:44.194
Added historical Intraday data request for CLH21-NYMEX to the queue. | 2021-02-15 02:18:44.194
Intraday data recording state for symbol CLH21-NYMEX is set to download 'Pending'. | 2021-02-15 02:18:44.194
Triggering next historical data download in queue. | 2021-02-15 02:18:44.194
Delaying start of download for CLH21-NYMEX | 2021-02-15 02:18:44.197
HD Request # 2 | Downloading Intraday chart data for CLH21-NYMEX to the file CLH21-NYMEX.scid. Service: nymex | 2021-02-15 02:18:49.268
HD Request # 2 | Download start date-time: 2021-02-15 02:08:33.000000. File last date-time: 2021-02-15 02:08:33.587001 | 2021-02-15 02:18:49.268
HD Request # 2 | Using server: ds23.sierracharts.com port 10150 | 2021-02-15 02:18:49.268
Socket (1) | Creating socket. | 2021-02-15 02:18:49.269
Socket (1) | New receive buffer size: 5242880 | 2021-02-15 02:18:49.269
Socket (1) | Connecting to IP: 216.1.90.130. | 2021-02-15 02:18:49.269
HD Request # 2 | Setting DTC encoding to Binary VLS | 2021-02-15 02:18:49.607
HD Request # 2 | Sending historical data logon request message. | 2021-02-15 02:18:49.607
HD Request # 2 | Requesting Intraday data. Start date-time: 2021-02-15 02:08:33. Record interval: 0. Symbol: CLH21 | 2021-02-15 02:18:50.228
HD Request # 2 | Decompressing data. | 2021-02-15 02:18:50.415
HD Request # 2 | Receiving Intraday data for CLH21-NYMEX starting at 2021-02-15 02:08:33.256000 | 2021-02-15 02:18:50.416
Socket (1) | CloseSocket call. | 2021-02-15 02:18:50.416
Socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2021-02-15 02:18:50.416
Socket (1) | Shutdown started. Waiting for graceful close. | 2021-02-15 02:18:50.416
Historical data download thread signaled to stop. | 2021-02-15 02:18:50.416
HD Request # 2 | Timestamp of first Intraday data file record written: 2021-02-15 02:08:36.239000 | 2021-02-15 02:18:50.417
HD Request # 2 | Received 16 records from 2021-02-15 02:08:33.256000 to 2021-02-15 02:08:48.021000 (14.8 seconds) and wrote 3 records for CLH21-NYMEX | 2021-02-15 02:18:50.417
HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2021-02-15 07:08:48.021000 | 2021-02-15 02:18:50.417
HD Request # 2 | Completion time: 1s | 2021-02-15 02:18:50.418
HD Request # 2 | Intraday data download complete for CLH21-NYMEX. Unique request ID: 2 | 2021-02-15 02:18:50.418
Removing historical data download ID 2. | 2021-02-15 02:18:50.418
Real-time Intraday chart data file updates started for CLH21-NYMEX | 2021-02-15 02:18:50.418
Intraday chart data file opened for CLH21-NYMEX | 2021-02-15 02:18:50.418
HD Request # 2 | Enabling Intraday chart updating for symbol. | 2021-02-15 02:18:50.418

Triggering next historical data download in queue. | 2021-02-15 02:18:50.418
No download requests in the queue to start downloads for. | 2021-02-15 02:18:50.418
Socket (1) | Socket gracefully closed by remote side. | 2021-02-15 02:18:50.591
Socket (1) | Closed. | 2021-02-15 02:18:50.591