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Date/Time: Mon, 20 May 2024 14:17:10 +0000



Post From: Tradovate and CQG

[2021-02-11 14:22:21]
Sierra Chart Engineering - Posts: 104368
What you will want to do is change to Service Package 11. Even if you do not pay the exchange fee, you will still get the historical data available with the Denali Exchange Data Feed to use with CQG.

However, you should pay the CME exchange fee so all of your data comes from a unified source which is the Denali Exchange Data Feed. As long as you are nonprofessional you can use the lower cost nonprofessional fee.

To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link.

Or go to this page:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation

You will need to login if you are not currently logged in.

In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button.

The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price.

There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-02-11 14:22:59