Support Board

Date/Time: Wed, 15 May 2024 13:20:30 +0000

Post From: Sierra Chart Won't Update And Freezes

[2021-02-10 16:19:03] Link To Thread - Link To Post [Go To First Post]
User236347 - Posts: 21
I cannot get Sierra Chart to open using any release build after 2215, the data/connection window loads up then the application closes down. I have also been experiencing severe lag and freezing of the application twice in the past two weeks (during severe volatility declines like this morning, the Denali feed was running over 5-10 seconds behind ThinkorSwim or TradeOvate using CQG). Sell orders appeared as if they were filled because of the lag, but only updated and appeared on my DOM ladder AFTER my corresponding limit buy orders were filled lower instead (so the net effect was going long/closing shorts when I intended to scalp short). The application lag ENDS several minutes after the market volatility ends (restarting the application does not make it run faster it ONLY speeds up and shows DOm ladder limit orders near real time AFTER market volatility ends)...... This is complete nonsense.