Support Board

Date/Time: Mon, 29 Apr 2024 21:30:55 +0000

Post From: Platform shutting down while attempting to modify orders.

[2021-02-09 17:07:51] Link To Thread - Link To Post [Go To First Post]
User525384 - Posts: 37
Hi, When I am attempting to modify an order while using chart based trading, on occasion the platform will shut down. I am required to relog in and wait for the charts and data to populate. Has happened several times. I get an unhandled exception on the log when this occurs sometimes, other times the whole platform shuts down and I am forced to restart. Please help.