Login Page - Create Account

Support Board


Date/Time: Wed, 01 May 2024 18:11:14 +0000



Post From: DOM levels not visible since version 2207

[2021-02-07 15:05:53]
Sierra Chart Engineering - Posts: 104368
We had a look at this, and we do not know why this would be a problem. There is something about the market depth from Interactive Brokers which is triggering the problem. We cannot make an assurance that this is going to work properly with that depth data with how everything is designed now.

Although we do not know why there would be a problem to begin with. It does not really make much sense and this is not something we would look into. We do not even have access to IB market depth anyway.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing