Login Page - Create Account

Support Board


Date/Time: Thu, 02 May 2024 16:09:57 +0000



Post From: Data Feed freezing

[2014-02-13 07:03:01]
Sierra Chart Engineering - Posts: 104368
Are you actually certain you set the Trade account. Have a look at this image:
https://www.sierrachart.com/images/OECSettings.png

We cannot imagine you would get this message if the Trade Account is actually set:

Open E Cry FIX/FAST: Not able to request Trade Positions without a Trade Account set. Set this in 'Global Settings >> Data/Trade Service Settings' |
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-02-14 00:36:11