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Direct MessagesDate/Time: Fri, 03 May 2024 02:55:57 +0000
Post From: Data Feed freezing
| [2014-02-13 00:04:20] |
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To solve the problem with getting the position data, select Global Settings >>Data/Trade Service Settings. Type in your OEC trade account identifier into the Trade Account box. Press OK and that will solve it. After that we recommend reconnecting to the data feed with the Disconnect and Connect commands on the File menu. We are not aware of any other OEC user with a problem with market data updates not being received unless they are going over the symbol limit. There is a lot of information posted on this board, but it can be confusing. It is best to disregard it, and just report the particular issues that you have to us and we will do our best to resolve them. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-02-13 07:00:40
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