Support Board
Date/Time: Tue, 21 Apr 2026 05:06:15 +0000
Post From: Basic Service Package | TransAct account | BTC Broker
| [2021-01-25 01:58:25] |
| User773764 - Posts: 11 |
|
Hello: Today, I did make the payment for $26 for Basic Service Package. However, when I opened up the BTCusd chart, I got a red message stating "Historical data download not available". I have not been able to download any data at all. I understand BTCusd is part of the basic service package. Can you please have a look into my account? |