Support Board
Date/Time: Tue, 04 Nov 2025 04:41:25 +0000
Post From: Account Numbers Reset Upon Data Connection Loss/Restore
| [2021-01-11 00:57:32] |
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and I'm experiencing a disruptive issue where all of the accounts associated with my respective systems get reset to one default account whenever data connection is lost and then restored. We will address this in the next release.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |