Login Page - Create Account

Support Board


Date/Time: Tue, 07 May 2024 17:55:18 +0000



Post From: Disconnection at various times

[2014-02-11 16:01:28]
RadioDC - Posts: 29
I have version 1090 of the chart software. 3 times within 90 minutes I received the error message I pasted below. The first 2 times the chart feed reconnected within several seconds, however the 3rd time it just continuously tried to reconnect with no success.

Open E Cry FIX/FAST - Connecting to trading server prod.openecry.com:9400. | 2014-02-11 10:52:09
Resolved address prod.openecry.com to IP 64.94.37.206 | 2014-02-11 10:52:10
The network socket is connected. | 2014-02-11 10:52:10
The socket starting SSL connection. | 2014-02-11 10:52:10
Timed out connecting to SSL Socket | 2014-02-11 10:52:30
The SSL socket connection failed. | 2014-02-11 10:52:30
OEC FIX Trading session: Socket connection was closed without any logout messages sent or received. | 2014-02-11 10:52:30
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-02-11 10:52:30
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-02-11 10:52:30
Disconnected from Open E Cry. | 2014-02-11 10:52:30
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-02-11 10:52:30

Open E Cry FIX/FAST - Connecting to trading server prod.openecry.com:9400. | 2014-02-11 10:52:32
Resolved address prod.openecry.com to IP 64.94.37.206 | 2014-02-11 10:52:32
The network socket is connected. | 2014-02-11 10:52:32
The socket starting SSL connection. | 2014-02-11 10:52:32