Support Board

Date/Time: Thu, 18 Apr 2024 20:27:36 +0000

Post From: Now Available: Binance Data Feed!

[2021-01-02 06:24:02] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 13990
During the system maintenance, unfortunately we lost some historical Binance data because we did not have data recording going on for certain periods of time. In one case about 20 minutes for some symbols, and in another case about three hours for some symbols. All of our market data systems are designed in such a way to avoid this. But there was just certain conditions which led to it. We are disappointed in this, but we have made changes to prevent it again and we will add additional redundancy. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing