Support Board
Date/Time: Wed, 05 Nov 2025 12:10:36 +0000
Post From: ICE Exchange traded spreads - 'User login failed'
| [2020-12-31 01:36:28] |
| EpictetusI - Posts: 9 |
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Hello, In an earlier support thread I was advised to subscribe to the SierraChart Exchange Data feed to access historical data for ICE exchange traded spreads. See - ICE EU/US Futures Spreads not pulling in | Post: 219913 I have done so, paying the pro-rated amount for the rest of the month to test this out. However, I receive an error message - 'User login failed', along with 'Symbol settings not found for current service'. Please see screenshot attached. Thanks in advance for your help. |
 Screenshot 2020-12-31 013236.png / V - Attached On 2020-12-31 01:32:49 UTC - Size: 8.23 KB - 227 views |