Support Board
Date/Time: Thu, 18 Dec 2025 22:14:19 +0000
Post From: I can't connect to CQG via Sierra Chart
| [2020-12-07 17:40:00] |
| John - SC Support - Posts: 43552 |
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This is the relevant line: CQG WebAPI | Logon unsuccessful. Server message: Trader is not enabled to use Live - SierraChart. Contact your FCM. | 2020-12-07 17:39:36.272
Refer to item #2 in this section (although the message is not exact, it is the same issue): CQG Trading Platform Service: Common Error Messages For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |