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Date/Time: Fri, 03 May 2024 06:47:10 +0000



Post From: SC Data-All Services - EUREX error downloading intraday data

[2020-11-26 02:24:38]
Sierra Chart Engineering - Posts: 104368
We do not have this problem when using version 2201 or any version. There must be a problem with the Symbol Settings.

We want you to disable this setting on the Global Symbol Settings window:
Global Symbol Settings: Use Custom Symbol Settings Values (Global Settings >> Symbol Settings)

After that follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings


This is the result of the download we did:
Added historical Intraday data request for FSTXZ20-EUREX to the queue. | 2020-11-25 21:23:57.246
Intraday data recording state for symbol FSTXZ20-EUREX is set to download 'Pending'. | 2020-11-25 21:23:57.246
Triggering next historical data download in queue. | 2020-11-25 21:23:57.246
HD Request # 56 | Downloading Intraday chart data for FSTXZ20-EUREX to the file FSTXZ20-EUREX.scid. Service: eurex | 2020-11-25 21:23:57.246
Reloading all charts with filename: FSTXZ20-EUREX.scid | 2020-11-25 21:23:57.247
HD Request # 56 | Download start date-time: 2020-10-26 22:23:57.000000. File last date-time: 00:00:00.000000 | 2020-11-25 21:23:57.247
HD Request # 56 | Using server: exchangehistdata2.sierracharts.com port 10150 | 2020-11-25 21:23:57.247
Socket (1) | Creating socket. | 2020-11-25 21:23:57.248
Socket (1) | New receive buffer size: 5242880 | 2020-11-25 21:23:57.248
Socket (1) | Connecting to IP: 8.18.161.133. | 2020-11-25 21:23:57.248
FSTXZ20-EUREX 1 Min #30 | Reloading chart. | 2020-11-25 21:23:57.688


HD Request # 56 | Setting DTC encoding to Binary VLS | 2020-11-25 21:23:57.762
HD Request # 56 | Sending historical data logon request message. | 2020-11-25 21:23:57.762
HD Request # 56 | Requesting Intraday data. Start date-time: 2020-10-26 22:23:57. Record interval: 0. Symbol: FSZ20 | 2020-11-25 21:23:58.541
HD Request # 56 | Decompressing data. | 2020-11-25 21:23:58.792
HD Request # 56 | Receiving Intraday data for FSTXZ20-EUREX starting at 2020-10-27 04:00:58.217000 | 2020-11-25 21:23:59.556
Socket (1) | CloseSocket call. | 2020-11-25 21:23:59.558
Socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-11-25 21:23:59.558
Socket (1) | Shutdown started. Waiting for graceful close. | 2020-11-25 21:23:59.558
Historical data download thread signaled to stop. | 2020-11-25 21:23:59.559
HD Request # 56 | Timestamp of first Intraday data file record written: 2020-10-27 04:00:58.217000 | 2020-11-25 21:23:59.559
HD Request # 56 | Received 5813 records from 2020-10-27 04:00:58.217000 to 2020-11-25 15:59:56.051000 (29.5 days) and wrote 5813 records for FSTXZ20-EUREX | 2020-11-25 21:23:59.559
HD Request # 56 | Add time&sales data | Remembered last file record date-time: 2020-11-25 20:59:56.051000 | 2020-11-25 21:23:59.560
HD Request # 56 | Completion time: 2s | 2020-11-25 21:23:59.560
HD Request # 56 | Intraday data download complete for FSTXZ20-EUREX. Unique request ID: 55 | 2020-11-25 21:23:59.560
Removing historical data download ID 55. | 2020-11-25 21:23:59.560
Real-time Intraday chart data file updates started for FSTXZ20-EUREX | 2020-11-25 21:23:59.560
Intraday chart data file opened for FSTXZ20-EUREX | 2020-11-25 21:23:59.560
HD Request # 56 | Enabling Intraday chart updating for symbol. | 2020-11-25 21:23:59.560

Sierra Chart Support - Engineering Level

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Date Time Of Last Edit: 2020-11-26 02:26:22