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Date/Time: Fri, 23 Apr 2021 05:36:27 +0000



Post From: Version 2198: Support For Historical Market Depth Data With Denali/Delayed Exchange Feeds

[2020-11-24 19:05:42]
Sierra Chart Engineering - Posts: 95944 | Ending Date: 2022-04-10
We do not see any Message Logs on the account you posted with.

We got data:
HD Request # 42 | Downloading market depth chart data for ZCN21-CBOT. Service: cbot.marketdepth | 2020-11-24 13:39:30.752
HD Request # 42 | Download start date-time: 2020-11-17 23:00:00.000000. | 2020-11-24 13:39:30.754
HD Request # 42 | Using server: ds23.sierracharts.com port 10150 | 2020-11-24 13:39:30.756
Socket (2) | Creating socket. | 2020-11-24 13:39:30.792
Socket (2) | New receive buffer size: 5242880 | 2020-11-24 13:39:30.792
Socket (2) | Connecting to IP: 216.1.90.130. | 2020-11-24 13:39:30.792
HD Request # 42 | Setting DTC encoding to Binary VLS | 2020-11-24 13:39:31.180
HD Request # 42 | Sending historical data logon request message. | 2020-11-24 13:39:31.180
HD Request # 42 | Requesting market depth data. Start date-time: 2020-11-17 23:00:00. Symbol: ZCN21 | 2020-11-24 13:39:31.817
HD Request # 42 | Decompressing data. | 2020-11-24 13:39:32.017
HD Request # 42 | Receiving market depth data for ZCN21-CBOT starting at 2020-11-17 23:00:03.797000 | 2020-11-24 13:39:32.407
HD Request # 42 | Timestamp of first market depth data file record written: 2020-11-17 23:00:03.797000 | 2020-11-24 13:39:33.344
Socket (2) | CloseSocket call. | 2020-11-24 13:39:48.657
Socket (2) | 0 bytes remaining in receive buffer when socket closed. | 2020-11-24 13:39:48.657
Socket (2) | Shutdown started. Waiting for graceful close. | 2020-11-24 13:39:48.657
Historical data download thread signaled to stop. | 2020-11-24 13:39:48.657
HD Request # 42 | Received 2951692 records from 2020-11-17 23:00:03.797000 to 2020-11-24 13:39:45.424000 (6.6 days) and wrote 2951692 records for ZCN21-CBOT | 2020-11-24 13:39:48.658
HD Request # 42 | Completion time: 18s | 2020-11-24 13:39:48.662
HD Request # 42 | Market depth data download complete for ZCN21-CBOT. Unique request ID: 41 | 2020-11-24 13:39:48.662
Removing historical data download ID 41. | 2020-11-24 13:39:48.662
Real-time market depth file updates started for ZCN21-CBOT | 2020-11-24 13:39:48.662

Perform a market depth re-download operation from near the end of the chart, using the instructions given at the first post, and then provide the same portion of the message log as shown above.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2020-11-24 19:06:11