Support Board

Date/Time: Fri, 03 May 2024 14:09:02 +0000

Post From: Interactive brokers connectivity

[2014-02-05 18:48:58] Link To Thread - Link To Post [Go To First Post]
madra - Posts: 109
Hello Have problems connecting to IB: When I attempt to access as I have done since 2011 the button on top right of chart says red background DISCONNECTED. I cannot access the SC help from this screen. small circle attempting to connect and screen is faded. Sorry about this but have to type the Log because I can't get screen shot LOG usage date 2014-02-05 9:41:47 Received 0 data feed user names allow support Sierra Chart Data feeds is enabled \|2014-02-05 09:41:47 active service Interactive Brokers checking for new symbol setting for IB requesting setting for IB overwrite = on \|2014-02-05 09:41:47 Request for symbol setting completed Processed received symbol settings SC not responding IB not responding I have sent a ticket to IB outlining the problem. They have not responded yet Thank you, Madra