Login Page - Create Account

Support Board


Date/Time: Fri, 23 Apr 2021 06:08:07 +0000



Post From: Version 2198: Support For Historical Market Depth Data With Denali/Delayed Exchange Feeds

[2020-11-22 16:20:35]
Sierra Chart Engineering - Posts: 95944 | Ending Date: 2022-04-10
Regarding post #10, we now see what the problem is. The necessary Symbol Settings for the Sierra Chart Order Routing Service to support historical market depth data were not set up.

We have set up some of these now. You now can get historical market depth data for the ES futures. We will complete the rest of them later today.

Follow the instructions here to update the Symbol Settings:
https://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#UpdateSettings

After the above, re-download the data again.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2020-11-22 16:20:49