Support Board
Date/Time: Sat, 05 Jul 2025 11:59:40 +0000
Post From: AMP, Denali Feed, SC order Routing LAG
[2020-11-16 00:02:56] |
User320357 - Posts: 3 |
I have a new AMP account setup with the Denali Data Feed and Sierra Order Routing. However, there is tremendous lag. EXAMPLE: My 10 tick stop is automatically moved to Break Even +2 when I hit a certain number of positive ticks. When I see it repositioned on the chart to where it should be (BE +2), there is no reason I should be experiencing a 10 tick or more loss on a stop out time after time as if my stop was never moved if the market then reverses against after the stop has been moved to BE +2 ticks from -10 ticks. This is WAY beyond occasional slippage of a tick or two. on top of that. If I stop out at BE +2 say after a couple of minutes, 90% of the time I incur a loss due to massive slippage. This does not happen on other platforms I have. Slippage is NOT on every trade. On top of that, the last time I used Sierra Charts years ago, when I clicked on the show fills button it showed the fills on the chart instantly. Now it takes about a minute with SC locking up until it can fulfill Show Fill request. Same thing happens when I hit the button to remove the Show Fills from the chart. I do not have this issue with any other trading account order routing that I have. Which tells me it is an data/order routing issue with SC. I have reliable Broadband ISP. 200mb. I'm hard wired to it. AMP Danali Feed with SC order routing AS INSTRUCTED Data Trade Service Settings: SC Futures Order Routing/Data (trading) Primary Server: Server 2 Secondary Server 1: Server 1 Secondary Server 2: Server 4 Need a fix because this is an un-tradable service. |