Support Board
Date/Time: Tue, 04 Nov 2025 05:35:23 +0000
Post From: Sierra Chart Historical Data Service - INDEX, no data
|   [2020-11-03 14:43:32]     |  
| User365411 - Posts: 195 | 
| 
                There is any problem? I can't download any index today, other data services (CME futures, Forex) works correctly. And all works fine in the past. SC Data - All Services | Starting real-time market data updates for: $SPX.  ID: 1  Service code: cboe.index | 2020-11-03  15:36:13.975 
                SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: $SPX | 2020-11-03 15:36:13.975 SC Data - All Services | Requesting security definition data for: $SPX. ID: 1 | 2020-11-03 15:36:13.975 HD Request # 1 | Downloading Historical Daily chart data for $SPX. Starting date: 1970-11-04. Service: cboe.index | 2020-11-03 15:36:13.977 HD Request # 1 | Requesting historical Daily data for $SPX starting at 1970-11-03. SC External HD service. | 2020-11-03 15:36:13.977 HD Request # 1 | Error downloading historical Daily data for $SPX. Error executing query: User is not authorized to execute query for one or more of the specified symbols | 2020-11-03 15:36:14.855 HD Request # 1 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for $SPX | 2020-11-03 15:36:14.855 HD Request # 1 | Completion time: 1s | 2020-11-03 15:36:14.856 HD Request # 1 | Daily data download complete for $SPX. Unique request ID: 1 | 2020-11-03 15:36:14.856 Removing historical data download ID 1. | 2020-11-03 15:36:14.856 Date Time Of Last Edit: 2020-11-03 14:45:05  
             | 
        
|          |  
