Support Board
Date/Time: Tue, 04 Nov 2025 05:23:41 +0000
Post From: Data feed is behind 10 minutes
| [2020-11-03 03:28:53] |
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This message is on your account: The Denali Exchange Data Feed has been canceled on your account due to Insufficient balance to activate service. A balance of at least 51.2 USD is required for AC125375 to pay for all required services. Current balance for account (**) is 0.40 USD. Make Payment For 50.8 USD:
https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit&Amount=50.8 . You can reactivate the recently deactivated services from this page: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices#RecentlyDeactivatedRecurringServices If you have already reactivated the data feed, then ignore this message. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |