Support Board
Date/Time: Sun, 19 May 2024 15:10:00 +0000
Post From: Random disconnects using Trading Evaluator Service
[2020-10-31 00:08:59] |
Sierra Chart Engineering - Posts: 104368 |
This indicates a connectivity issue between your computer and the Rithmic server: Rithmic Trading | Message from server: Server Alert: PnL Connection - Heartbeat has been quiet for 56.094 seconds. | 2020-10-29 01:18:10.017
If relocation is not reasonable, and understandably, then the only other possibility is to use a mobile broadband 4G connection. At least have it available as a backup. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-31 00:11:06
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