Support Board
Date/Time: Fri, 09 May 2025 12:21:54 +0000
Post From: Charts updating slow on live data, blasting fast on replay (Denali)
| [2020-10-30 20:21:40] |
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The problem has been identified and we will be doing an update on the server to resolve after the close today. It relates to how real-time compression is enabled. Newer versions signal this through the encoding request message rather than by using a particular port. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-30 20:22:33
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