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Direct MessagesDate/Time: Wed, 01 May 2024 21:36:44 +0000
Post From: Data Pausing After Detecting No Activity - Network Still Connected
| [2020-09-17 15:06:05] |
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This must be related to your own connectivity. We have worked on this issue extensively, and the next step is data compression and that will help you. What we did not say, is that we specifically changed your connectivity in the background to the CME Aurora data center. We monitored the connectivity from there at the application level and at numerous remote locations including the other side of the world. There was no lag/stopping and no issue at all. One user who was having issues with lagging data at busy times also reported no issues today. In your case, the only thing we can do to help, will be data compression which should be ready in about 2 to 4 weeks. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |