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Date/Time: Wed, 08 May 2024 20:37:26 +0000



Post From: Information: Denali Data Feed Lagging/Stopping Issues for Some Users

[2020-09-11 05:12:49]
Sierra Chart Engineering - Posts: 104368
but any kind of datafeed lag or freezing, no matter how small, cannot be tolerated for daytraders.
Therefore, you must therefore get a server in close proximity to our servers to avoid this issue consistently. And use a remote desktop connection to it. That is the only consistent definitive solution especially when dealing with high data rates. Otherwise you are vulnerable to issues on the public Internet or your own networking.

In the case of the Denali data feed, that would be within the Chicago area. You can use a server within the Aurora data center or Equinix Cermak center.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-09-11 05:13:51