Login Page - Create Account

Support Board


Date/Time: Thu, 25 Apr 2024 02:07:25 +0000



Post From: Notice: Stack Overflow Issue

[2020-09-03 06:06:59]
Sierra Chart Engineering - Posts: 104368
Regarding post #3, we have done quite a thorough review of code prior to the version that the issue began with, and also after it. Zero problems were identified.

There was nothing that we did that should have resolved the problem if the issue was within Sierra Chart itself.

We did release in the latest version, a new dialog window using our new settings interface for changing the order quantity and price.

Our only conclusion at this point, is the problem was an operating system level issue. If no one else is encountering the problem on recent versions and we did not do anything to fix it, and considering the large number of users there are of Sierra Chart, it is only reasonable to conclude this was an OS level issue relating to dialog windows.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing