Support Board

Date/Time: Sun, 19 May 2024 02:34:48 +0000

Post From: telephone and remote assistance support

[2020-08-25 14:36:34] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31704
The first thing we want you to look at is the Session times. Do you have your Session Times set for a Starting Time of 09:30:00 and an Ending Time of 16:14:59? Also, ensure that your chart is using the Eastern Time zone. Also, make sure that you are NOT using the Evening Session, since you stated that you just want the TPO from 09:30 to 4:15. Two other things to look at: - Make sure the Input for Letters Always Start at Primary Session Start Time is set to Yes. - Make sure the Input for TPO Letter Sequence is in the order that you want to see the letters. Let us know if these resolve your issue. If not, then let us know a time that we can call and take a look at what is happening. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing