Support Board
Date/Time: Fri, 04 Jul 2025 12:52:18 +0000
Post From: FXCM Trades not Working
| [2020-08-19 07:44:20] |
| User561221 - Posts: 11 |
|
I was trading last week on FXCM (Dax) but this week it won't trade on any market, I get this message: FXCM Live Trading (Standard) - DTC order update (Order reject). Info: FXCM order update (Rejected). Text: 19915;DAS 19915: ZDas Exception ORA-20001: Account is not in pool. Skip request for acct null. Text: Tag: SimpleBracket.twconfig. Internal Order ID: 110. Service Order ID: 38316. Symbol: GER30. Account: 7510150424 | 2020-08-19 07:11:39.252 * I've been with FXCM technical support twice and they are saying it's a Sierra Chart issue. Can you resolve please. |