Support Board
Date/Time: Wed, 05 Nov 2025 02:21:24 +0000
Post From: installation problem
| [2020-08-03 11:41:20] |
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This is one of the relevant messages: Failed to create folder: C:\SierraChart\DownloadedInstallationFiles\ACS_Source\. Windows error code 5: Access is denied. | 2020-08-03 00:24:50
Refer to the information here about this: Error Messages When Opening Files Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |