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Date/Time: Thu, 02 May 2024 12:41:11 +0000



Post From: Sierra Chart keeps logging itself out

[2020-07-22 10:36:40]
Sierra Chart Engineering - Posts: 104368
To be clear, Sierra Chart is not logging out. You are experiencing an abnormal shutdown as the result of a stack corruption. The program is abruptly terminating.

We are going to approach this two different ways. We are going to see what particular versions this is occurring with and then try to analyze what has changed which is causing the problem.

We have also added additional logging and a crash dump, which may help us determine the problem.

Tell us what version you are running you see this with and when you see Sierra Chart shut down, are there any error messages which are displayed?

What we want you to do is to update to prerelease 2140 now:
Software Download: Fast Update

As soon you see the problem let us know. Do not delay letting us know.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-07-22 10:37:10