Login Page - Create Account

Support Board


Date/Time: Fri, 29 Mar 2024 13:36:04 +0000



Post From: No historical futures data on 6A contracts

[2014-01-26 05:44:46]
Sierra Chart Engineering - Posts: 104368
There's no doubt the problem was solved.

We recommend doing this again:
Update Sierra Chart by selecting Help >> Download Prerelease.

Perform the installation of the latest revision when the download is complete.

After this you will need to go to the chart and re-download the data again with Edit >> Delete All Data and Download.

Once you see the data is downloaded for the current symbol of the chart, then reload the data in the chart by selecting Chart >> Reload. In the next release, this part will become automatic.

For the historical Daily chart which is missing data, do this:
Edit >> Delete All Data and Download

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing