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Date/Time: Tue, 23 Apr 2024 21:33:52 +0000



Post From: Open E Cry connection problems

[2014-01-25 05:16:29]
User42397 - Posts: 19
I'm not sure why I am getting the message below. When I try to pull up a chart, the thin yellow box near the upper right says "waiting to connect." I keep getting a meaage that says I need to do something to connect with Open E cry, but when I click on that link and try to log in, I am unsuccessful, even though I am using the User ID and password I use with Open E Cry. I'm not quite sure why I even have to have a connection to Open E Cry. What is it doing for me?

Thanks.



Software version: 1084 | 2014-01-24 22:11:30
Usage end date: 2014-02-10 | 2014-01-24 22:11:30
Enabled for: Sierra Chart Historical Data Service. | 2014-01-24 22:11:30
Allow Support for Sierra Chart Data Feeds is enabled. | 2014-01-24 22:11:30
Active service: Open E Cry FIX/FAST | 2014-01-24 22:11:30
Time Zone: -07:00:00 (MST-07MDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-01-24 22:11:30
2014-01-24 21:11:30 Local computer clock time | 2014-01-24 22:11:30
2014-01-25 05:11:30 GMT time | 2014-01-24 22:11:30
2014-01-24 22:11:30 Time zone adjusted time | 2014-01-24 22:11:30
Time difference to server time: 24 seconds. | 2014-01-24 22:11:30
Program path: C:\SierraChart\ | 2014-01-24 22:11:30
Data Files path: C:\SierraChart\Data\ | 2014-01-24 22:11:30
OS Version Number: 6.1 | 2014-01-24 22:11:30

Checking for new symbol settings for oec | 2014-01-24 22:11:30

Open E Cry FIX/FAST - Connecting to trading server prod.openecry.com:9400. | 2014-01-24 22:11:35
Resolved address prod.openecry.com to IP 64.94.37.206 | 2014-01-24 22:11:36
The network socket is connected. | 2014-01-24 22:11:36
The socket starting SSL connection. | 2014-01-24 22:11:36
SSL socket is now connected. | 2014-01-24 22:11:36
OEC FIX Trading session: Sending the Logon message. | 2014-01-24 22:11:36
OEC FIX Trading session: Received a Logout message. | 2014-01-24 22:11:36
OEC FIX Trading session: Sending a Logout message. Text = Received Logout message. | 2014-01-24 22:11:36
The SSL socket was shut down successfully. | 2014-01-24 22:11:36
OEC FIX Trading session: Logged out and disconnected. | 2014-01-24 22:11:36
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-01-24 22:11:36
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-01-24 22:11:36
Disconnected from Open E Cry. | 2014-01-24 22:11:36
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-01-24 22:11:36


Date Time Of Last Edit: 2014-01-25 09:42:09