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Date/Time: Sat, 18 May 2024 07:58:49 +0000



Post From: Connection error

[2020-07-13 12:18:26]
User977098 - Posts: 28
Hello,

I am having a connection error.


SC Futures Order Routing/Data | Connecting to the server futurestrading1.sierracharts.com. Port 11098 | 2020-07-13 14:13:01.255
DTC Client socket (3) | Creating socket. Using TLS 1.2. | 2020-07-13 14:13:01.256
DTC Client socket (3) | Connecting to IP: 216.1.90.129. | 2020-07-13 14:13:01.256
DTC Client socket (3) | Connect event error. Windows error code 10013: An attempt was made to access a socket in a way forbidden by its access permissions. | 2020-07-13 14:13:01.256 *
DTC Client socket (3) | CloseSocket call. | 2020-07-13 14:13:01.256
DTC Client socket (3) | Closed. | 2020-07-13 14:13:01.256
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-07-13 14:13:01.256
Select 'File >> Disconnect' to prevent further connection attempts. | 2020-07-13 14:13:01.256
DTC Client socket (0) | CloseSocket call. | 2020-07-13 14:13:01.271
SC Futures Order Routing/Data | Disconnected. | 2020-07-13 14:13:01.271
Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-07-13 14:13:01.271


I have read that this is often a firewall issue, although I have not changed and settings here and I double checked just in case anyway and there was not error there. Do you have any other suggestions?