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Date/Time: Sun, 05 May 2024 11:22:42 +0000



Post From: I only see best bid and ask in market depth window

[2020-07-08 16:39:59]
User346098 - Posts: 38
Hi, I have same issue as All DOM levels not visible, only best BID and ASK for new version only see best bid and ask in "Chart -> Open market depth window" ticker NVDA, using interactive brokers (Total(1) Bid price Total(1) Ask price
attaching log:

Reading Internal Order ID file. | 2020-07-08 12:34:19.874
Reading Trade Orders file. | 2020-07-08 12:34:20.258
Reading Trade Positions file. | 2020-07-08 12:34:20.259
Reading Account Balance file. | 2020-07-08 12:34:20.259
UDPListener (1832). Port 22904 | Listening on UDP port 22904. | 2020-07-08 12:34:20.290
Software version: 2132 64-bit | 2020-07-08 12:34:20.290
OpenGL enabled | 2020-07-08 12:34:20.290
Primary Thread ID: 12696 | 2020-07-08 12:34:20.290
Usage end date: 2021-01-11 | 2020-07-08 12:34:20.290
Enabled for: Advanced Features 2. | 2020-07-08 12:34:20.290
Enabled for: Sierra Chart Historical Data Service. | 2020-07-08 12:34:20.290
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2020-07-08 12:34:20.290
Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-07-08 12:34:20.290
Enabled for exchange: INDEXES_DATA_BARCHART | 2020-07-08 12:34:20.290
Enabled for exchange: U.S. Equities (NYSE, NASDAQ, AMEX, BATS) | 2020-07-08 12:34:20.290
Enabled for exchange: BATS (NYSE, NASDAQ) | 2020-07-08 12:34:20.290
Received 1 data feed usernames. | 2020-07-08 12:34:20.290
Allow Support for Sierra Chart Data Feeds is enabled. | 2020-07-08 12:34:20.290
Current selected Data/Trading service: Interactive Brokers | 2020-07-08 12:34:20.290
Custom symbol settings values: enabled | 2020-07-08 12:34:20.290
Chart Update Interval: 500 | 2020-07-08 12:34:20.290
Intraday Data Storage Time Unit: 0 | 2020-07-08 12:34:20.290
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-07-08 12:34:20.290
2020-07-08 19:34:20 Local computer time | 2020-07-08 12:34:20.290
2020-07-08 16:34:20 Local computer time in UTC | 2020-07-08 12:34:20.290
2020-07-08 12:34:20 Local computer time in SC Time Zone | 2020-07-08 12:34:20.290
2020-07-08 16:34:19 Server time in UTC | 2020-07-08 12:34:20.290
Local computer UTC time and Server UTC time difference: 0 seconds. | 2020-07-08 12:34:20.290
Program path: C:\SierraChart\ | 2020-07-08 12:34:20.290
Data Files path: C:\SierraChart\Data\ | 2020-07-08 12:34:20.290
OS Version Number: 10.0 | 2020-07-08 12:34:20.290
Locale Setting: C | 2020-07-08 12:34:20.290
Allowed protected custom studies: | 2020-07-08 12:34:20.290

Checking for new symbol settings. Requested symbol settings MD5 for service code interactive_brokers.trading. Request ID: 1. | 2020-07-08 12:34:20.311
Received 5 login tokens. | 2020-07-08 12:34:20.567
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-07-08 12:34:20.572
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-07-08 12:34:20.637
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-07-08 12:34:20.637
Symbol settings MD5 received. Request ID: 1. | 2020-07-08 12:34:21.017
Requested symbol settings for service code interactive_brokers.trading. Request ID: 2. | 2020-07-08 12:34:21.017
Symbol settings received. Request ID: 2. | 2020-07-08 12:34:21.928

Interactive Brokers | Connecting to 127.0.0.1:7497 | 2020-07-08 12:34:25.638
IB TWS socket (1) | Creating socket. | 2020-07-08 12:34:25.638
IB TWS socket (1) | Connecting to IP: 127.0.0.1. | 2020-07-08 12:34:25.638
Interactive Brokers | Sending API sign: API | 2020-07-08 12:34:26.140
Interactive Brokers | Sending client version: v100..136 +PACEAPI. Waiting for acceptance. | 2020-07-08 12:34:26.140
Interactive Brokers | TWS server version: 136 | 2020-07-08 12:34:26.145
Interactive Brokers | TWS time: 20200708 12:34:24 EST | 2020-07-08 12:34:26.145
Interactive Brokers | Connected. Sending Start API command. | 2020-07-08 12:34:26.396
Interactive Brokers | Waiting for account information. | 2020-07-08 12:34:26.396
IB Account information received. | 2020-07-08 12:34:26.406
Interactive Brokers | Received 1 Trade Accounts from TWS. | 2020-07-08 12:34:26.406
Interactive Brokers | Connected to Demo or Simulated account. | 2020-07-08 12:34:26.406
Interactive Brokers | Connected to data and trading server. | 2020-07-08 12:34:26.406
Triggering next historical data download in queue. | 2020-07-08 12:34:26.406
Triggering next historical data download in queue. | 2020-07-08 12:34:26.406
Triggering next historical data download in queue. | 2020-07-08 12:34:26.406
Triggering next historical data download in queue. | 2020-07-08 12:34:26.406
Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2020-07-08 12:34:26.478
Next valid order ID: 36 | 2020-07-08 12:34:26.478
Message from IB: Market data farm connection is OK:usfarm.nj. IB Error Code: 2104. Request ID: -1. | 2020-07-08 12:34:26.478
Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2020-07-08 12:34:26.478
Message from IB: HMDS data farm connection is OK:fundfarm. IB Error Code: 2106. Request ID: -1. | 2020-07-08 12:34:26.478
Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2020-07-08 12:34:26.478
Message from IB: Sec-def data farm connection is OK:secdefnj. IB Error Code: 2158. Request ID: -1. | 2020-07-08 12:34:26.478
Next valid order ID: 36 | 2020-07-08 12:34:26.478
Next valid order ID: 36 | 2020-07-08 12:34:26.478
Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates (6)) for account: DU11* | 2020-07-08 12:34:31.403
Interactive Brokers | Received Trade Positions download end message for account DU11* | 2020-07-08 12:34:31.405
Interactive Brokers | Begin Trade Positions processing. | 2020-07-08 12:34:31.405
Interactive Brokers | Received Trade Positions for all accounts. Performing final processing. | 2020-07-08 12:34:31.405
NVDA #1 | Reloading chart. | 2020-07-08 12:36:04.955
NVDA #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-07-08 12:36:04.956
Mapping NVDA to NVDA. Service code: equities.us | 2020-07-08 12:36:05.456
SC Data - All Services | Starting real-time market data updates for: NVDA (NVDA). ID: 1 Service code: equities.us | 2020-07-08 12:36:05.456
SC Data - All Services | Using username 0 | 2020-07-08 12:36:05.456
SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 10047 | 2020-07-08 12:36:05.456
SC Data - All Services | Requesting security definition data for: NVDA (NVDA). ID: 1 | 2020-07-08 12:36:05.456
Starting DelayedDownloadMonitoringTimer | 2020-07-08 12:36:05.456
Starting HDTimeoutTimer | 2020-07-08 12:36:05.456
Added historical Intraday data request for NVDA to the queue. | 2020-07-08 12:36:05.456
Intraday data recording state for symbol NVDA is set to download 'Pending'. | 2020-07-08 12:36:05.456
Triggering next historical data download in queue. | 2020-07-08 12:36:05.456
DTC Client socket (2) | Creating socket. | 2020-07-08 12:36:05.456
DTC Client socket (2) | Connecting to IP: 8.18.161.135. | 2020-07-08 12:36:05.456
Delaying start of download for NVDA | 2020-07-08 12:36:05.458
SC Data - All Services | Connected to server. | 2020-07-08 12:36:05.620
SC Data - All Services | Starting socket receive thread. | 2020-07-08 12:36:05.620
SC Data - All Services | Sending encoding request to server: Binary VLS | 2020-07-08 12:36:05.620
SC Data - All Services | Setting DTC encoding to Binary VLS | 2020-07-08 12:36:05.801
SC Data - All Services | Sending logon request message. | 2020-07-08 12:36:05.801
SC Data - All Services | Received logon response. | 2020-07-08 12:36:05.988
SC Data - All Services | Server Name: SC Realtime Server. | 2020-07-08 12:36:05.988
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2020-07-08 12:36:05.988
SC Data - All Services | Successfully connected. | 2020-07-08 12:36:05.988
SC Data - All Services | Trading is not supported. | 2020-07-08 12:36:05.988
SC Data - All Services | Restarting real-time data updates for symbol: NVDA -> NVDA | 2020-07-08 12:36:05.988
Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\NVDA.2020-07-08.depth | 2020-07-08 12:36:06.176
SC Data - All Services | Received security definition for symbol NVDA | 2020-07-08 12:36:06.176
Requesting market depth updates for: NVDA if supported. | 2020-07-08 12:36:06.403
Separate subscription for market depth updates not supported. NVDA | 2020-07-08 12:36:06.403
HD Request # 1 | Downloading Intraday chart data for NVDA to the file NVDA.scid. Service: equities.us | 2020-07-08 12:36:11.455
HD Request # 1 | Download start date-time: 2020-07-08 12:34:02.000 | 2020-07-08 12:36:11.455
HD Request # 1 | Using server: exchangehistdata2.sierracharts.com port 10150 | 2020-07-08 12:36:11.455
Socket (3) | Creating socket. | 2020-07-08 12:36:11.456
Socket (3) | Connecting to IP: 8.18.161.133. | 2020-07-08 12:36:11.456
HD Request # 1 | Setting DTC encoding to Binary VLS | 2020-07-08 12:36:11.793
HD Request # 1 | Sending historical data logon request message. | 2020-07-08 12:36:11.793
HD Request # 1 | Requesting Intraday data. Start date-time: 2020-07-08 12:34:02. Record interval: 0. Symbol: NVDA | 2020-07-08 12:36:11.959
HD Request # 1 | Decompressing data. | 2020-07-08 12:36:12.124
HD Request # 1 | Receiving Intraday data for NVDA starting at 2020-07-08 12:34:02 | 2020-07-08 12:36:12.124
Socket (3) | CloseSocket call. | 2020-07-08 12:36:12.125
Socket (3) | Shutdown started. Waiting for graceful close. | 2020-07-08 12:36:12.125
Historical data download thread signaled to stop. | 2020-07-08 12:36:12.125
HD Request # 1 | Timestamp of first Intraday data file record written: 2020-07-08 12:34:04 | 2020-07-08 12:36:12.125
HD Request # 1 | Received 298 records from 2020-07-08 12:34:02.000 to 2020-07-08 12:36:07.004 (2.1 minutes) and wrote 296 records for NVDA | 2020-07-08 12:36:12.125
HD Request # 1 | Completion time: 1s | 2020-07-08 12:36:12.130
HD Request # 1 | Intraday data download complete for NVDA. Unique request ID: 1 | 2020-07-08 12:36:12.130
Removing historical data download ID 1. | 2020-07-08 12:36:12.130
Real-time Intraday chart data file updates started for NVDA | 2020-07-08 12:36:12.130
Intraday chart data file opened for NVDA | 2020-07-08 12:36:12.130
HD Request # 1 | Enabling Intraday chart updating for symbol. | 2020-07-08 12:36:12.130

Triggering next historical data download in queue. | 2020-07-08 12:36:12.130
Socket (3) | Socket gracefully closed by remote side. | 2020-07-08 12:36:12.290
Socket (3) | Closed. | 2020-07-08 12:36:12.290
Opened cached Intraday file: C:\SierraChart\Data\NVDA.scid. Thread ID: 20428 | 2020-07-08 12:36:15.394
NVDA 1 Min #1 | Reloading chart. | 2020-07-08 12:36:41.909
Loading market depth data. | 2020-07-08 12:36:46.193
Loaded depth data records for NVDA 2020-07-08 from 2020-07-08 12:14:21 to 2020-07-08 12:36:44. | 2020-07-08 12:36:46.201
NVDA[M] 1 Min #1 | Reloading chart. | 2020-07-08 12:36:47.094
Loading market depth data. | 2020-07-08 12:36:50.594
Loaded depth data records for NVDA 2020-07-08 from 2020-07-08 12:14:21 to 2020-07-08 12:36:43. | 2020-07-08 12:36:50.602