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Direct MessagesDate/Time: Fri, 03 May 2024 17:26:00 +0000
Post From: Question on Chart Calculator tool
| [2020-06-28 06:26:39] |
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Yes we will be looking into adding that setting. Regarding Interactive Brokers, this is the policy from our Interactive Brokers page: Notice: Sierra Chart technically supports Interactive Brokers but no technical help is provided when using Interactive Brokers with Sierra Chart. It is fine to use Interactive Brokers if there are no other choices for what you are trading or based upon your country of residency. However, if you have technical issues, you need to be self-sufficient and rely upon this documentation for help and other documentation on the Sierra Chart website.
In regards to the above, if we become aware of an integration issue between Sierra Chart and Interactive Brokers Trader Workstation reported to us by a competent source, or that we are able to determine based upon a support request, we will in good faith resolve this to the best of our ability. However, 99.9% of reported problems are not integration issues but just due to a poorly designed and problematic API provided by Interactive Brokers. Furthermore, technical integration to Interactive Brokers will always be maintained. And the other thing is that if you are just using Sierra Chart for market data and charting, then the above really is not relevant. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-28 06:29:05
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