Login Page - Create Account

Support Board


Date/Time: Sat, 18 May 2024 17:04:43 +0000



Post From: Unhandled exception in Trade DOM

[2020-06-26 08:01:36]
Sierra Chart Engineering - Posts: 104368
There really can be no doubt at all, that this is a Windows bug. There is simply no other explanation.

This functionality has not changed and has always been 100% solid, and the issue is strictly related to the displaying and repositioning of a dialog window to change the price and quantity. And the fact that it has resulted in a complete termination of Sierra Chart indicating a stack corruption is further indication that this is a Windows bug. Sierra Chart has no such stack corruption issues.

We simply removed the code to reposition the dialog, if it is partially offscreen. That is all we did.

We maintain our position that the Windows operating system is in a state of deterioration.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-06-26 08:02:31