Support Board

Date/Time: Sun, 05 May 2024 21:03:06 +0000

Post From: Alerts on Price False Triggering

[2014-01-23 05:45:37] Link To Thread - Link To Post [Go To First Post]
User13778 - Posts: 24
Good Afternoon Support. I am using Sierra 1081 with Interactive Brokers and SC New Real time Futures Data. An Issue I have been experiencing for several weeks is false triggering of price Alerts AFTER they they been re-armed. I.E The Alert is Triggered on Price ( eg NQ at 3618 ). Then I Click the Alert manager and Change the Price to lets say 3618.75 and Click Rearm on the Dialog box. The Alert often then immediately reactivates even though the price has NOT been triggered. This seems to occur more in a fast moving market and when you change the Alert price to a price which is within a few ticks of the original Alert price AND change the Alert immediately to a new price and then rearm. When I look a the Alert Dialogue box to change the Alert Value it often indicates in the 'Triggered Value' and 'Triggered At' Fields that the old/previously Triggered Alert Data is still present. So when I click rearm it believes the old Triggered values are still current and therefore the Alert should trigger again. If I wait for Several Seconds ( Im not sure how many. Maybe 10+ ). The Triggered Value' Fields are clear and the FALSE Alert will not trigger again and the Alert will work as expected. I have verified this behaviour for many days to ascertain if it is user error or a code issue. I believe it is a code issue. Any Hints? Cheers