Support Board

Date/Time: Sat, 11 May 2024 20:54:11 +0000

Post From: The Data Feed is not enabled on the Account

[2020-06-24 00:39:22] Link To Thread - Link To Post [Go To First Post]
User439395 - Posts: 3
Hi, I purchased package 5 through AMP and have tried setting up the Denali Data feed numerous times. However, upon opening Sierra Chart, I receive the message (Enabled for: Delayed Denali Real-Time Exchange Data Feed. \| 2020-06-23 20:27:15.403). Data provided is, obviously, delayed by 10 minutes. On Sierra Chart's website, I go to "activate services" (see attached) and click "activate/deactivate denali exchange data feed exchanges" (see attached). I have consulted documentation provided on Sierra Charts, of course, I may have overlooked something. Please see attached Trade/Data Service Settings. Please advise how to proceed. Thanks!


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