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Date/Time: Sun, 05 May 2024 15:20:40 +0000



Post From: I need help!

[2020-06-23 02:21:07]
Sierra Chart Engineering - Posts: 104368
These are the relevant messages:
CQG WebAPI | Market data subscription for F.US.ENQU20 was unsuccessful. Text: Real-time data for instrument F.US.ENQ (corresponding to ID = 2) are not allowed. | 2020-06-22 15:24:49.280
Symbol Error - F.US.ENQU20 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.ENQ (corresponding to ID = 2) are not allowed. | 2020-06-22 15:24:49.280
Refer to:
CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing