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Date/Time: Sat, 20 Apr 2024 11:16:42 +0000



Post From: Linux

[2020-06-22 11:38:42]
Sierra Chart Engineering - Posts: 104368
The way they ended support for IB can't be described differently than gross unprofessionalism. I will move my business elsewhere once my subscription expires.
That is the smartest decision we made. And thank you for moving your business elsewhere if you are using Interactive Brokers. Interactive Brokers is trash.

gross unprofessionalism
You are describing Interactive Brokers not us. Our standards are so high and so good, that for us to be putting up with crap like Interactive Brokers is not acceptable. We are not perfect, and we have more to do to improve the quality of Sierra Chart and we are continuing to do so. It makes utterly no sense whatsoever for to be wasting our valuable time on Interactive Brokers nonsense. This is only the smart thing for us to do to, is to cut off support for Interactive Brokers.

If you are in our position, you would most likely would see it the same way. We are overjoyed, at comments like yours. You are more than welcome to leave.

Interactive brokers is Mickey Mouse. There is nothing professional about them when it comes to their interfaces for external programs. It is nothing more than complete garbage. Utter complete garbage. And really we are being just too polite here. Just too polite. You think we give a damn about public relations when were dealing with crap like Interactive Brokers and the garbage we put up with you customers regarding that. You have got to be kidding us.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-06-23 09:49:43