Support Board

Date/Time: Sat, 18 May 2024 21:38:24 +0000

Post From: All DOM levels not visible, only best BID and ASK for new version

[2020-06-19 19:40:24] Link To Thread - Link To Post [Go To First Post]
User62936 - Posts: 64
I agree that it makes no sense. But I just upgraded to 2124 again and I have the same result, only showing the best BID and ASK, but not all 10 levels. I checked all the things in the list, making sure I don't have the low bandwidth option, making sure I have max levels set to 0, but I still don't get the 10 levels. I made a new chartbook, opened just one ES chart, and activated the DOM under version 2124 and I get the chart with only 1 level. Then I went back to 2115, opened the same chartbook with only one chart, and upon connecting, I get the full 10 levels. Curiously, when it connected, it only showed 1 level for about 2 seconds until all the levels came up. But in version 2124 I can only get 1 BID and 1 ASK level, not all 10. Attached are the new the charts made only 1 minute apart from the 2 different version. The chart showing only 1 level is version 2124.


ES-202009-GLOBEX 1 Min #1 2020-06-19 12_37_06.953.png / V - Attached On 2020-06-19 19:38:58 UTC - Size: 40.38 KB - 339 views ES-202009-GLOBEX 1 Min #1 2020-06-19 12_36_07.953.png / V - Attached On 2020-06-19 19:39:01 UTC - Size: 37.63 KB - 332 views