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Date/Time: Sun, 19 May 2024 13:39:11 +0000



Post From: Trade Order Error - Account is readonly

[2020-06-11 17:26:00]
LG_Czech - Posts: 1
Hello,
I tried to place a live order into market for a first time but it was denied with following messages:

Trade Order Error - OEC order update (Rejected ). Text: Account is readonly Broker / Exchange option. Internal Order ID: 4293. Service Order ID: 176847831. Symbol: NQM20. Account: E46xxx | 2020-06-10 09:43:19.056 *
Trade Order Error - OEC order update (Rejected ). Text: Main order failed Broker / Exchange option. Internal Order ID: 4294. Service Order ID: 176847832. Symbol: NQM20. Account: E46xxx | 2020-06-10 09:43:19.056 *
Trade Order Error - OEC order update (Rejected ). Text: Main order failed Broker / Exchange option. Internal Order ID: 4295. Service Order ID: 176847833. Symbol: NQM20. Account: E46xxx | 2020-06-10 09:43:19.059 *

Connection with Denali datas works perfectly and I think that all datas in Data/Trade Service Setting are well assigned (GAIN Capital/OEC, Server, Username,Password, Trade Account, etc.). I trade due to Striker Securities, Inc. (GAIN Capital) where I allowed 3rd Party Software. Do you have any idea where the problem could be? Is it in Sierra Charts or in Striker?

Thank you from Czech Republic