Support Board
Date/Time: Mon, 03 Nov 2025 17:23:25 +0000
Post From: Connection Error
| [2020-06-08 16:50:31] |
| John - SC Support - Posts: 42725 |
|
We just tried calling but could not get connected. Please ensure that the phone number associated with your account is correct. You can update it here: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo You may need to login to the Sierra Chart website if you are not already logged in. Let us know if there is a specific time that is best to call, including time zone. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |