Support Board
Date/Time: Fri, 04 Jul 2025 19:41:30 +0000
Post From: 2093+ is causing chart studies to be changed when re-opening
| [2020-06-08 00:28:15] |
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Other users can be experiencing exceptions for different reasons and you cannot know it is the same reason. It is unlikely it is the same reason. Are you using OpenGL or custom studies? More information about these is here: Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface Also those exceptions relate to WM_PAINT and WM_MOUSEMOVE. We are implementing full support for out of memory conditions related to graphics when using OpenGL and also for limited cases where this potentially can be a problem when not using OpenGL. This may or may not help. Also based upon the current context and information we are not saying this is a hardware issue. It is clear that is not the case. We want you to test again on version 2119 when that is released. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-08 00:31:14
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