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Date/Time: Wed, 15 May 2024 18:06:59 +0000



Post From: SC 2111 will not open chartbooks

[2020-06-05 10:26:11]
User93464 - Posts: 52
All the chartbooks that would normally open on loading of SC failed to do so. All had a reduced file size of 32KB instead of 800 to 900KB

I have had to rebuild each chartbook manually in order to begin trading again

Enclosed is the message log




Reading Internal Order ID file. | 2020-06-05 05:46:57.578
Reading Trade Orders file. | 2020-06-05 05:46:57.654
Reading Trade Positions file. | 2020-06-05 05:46:57.658
Reading Account Balance file. | 2020-06-05 05:46:57.659
UDPListener (1424). Port 22903 | Listening on UDP port 22903. | 2020-06-05 05:46:57.677
Software version: 2111 64-bit | 2020-06-05 05:46:57.678
Primary Thread ID: 2880 | 2020-06-05 05:46:57.678
Usage end date: 2020-07-06 | 2020-06-05 05:46:57.678
Enabled for: Advanced Features 2. | 2020-06-05 05:46:57.678
Enabled for: Sierra Chart Historical Data Service. | 2020-06-05 05:46:57.678
Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-06-05 05:46:57.678
Allow Support for Sierra Chart Data Feeds is enabled. | 2020-06-05 05:46:57.678
Current selected Data/Trading service: SC Data - All Services | 2020-06-05 05:46:57.678
Custom symbol settings values: enabled | 2020-06-05 05:46:57.678
Chart Update Interval: 300 | 2020-06-05 05:46:57.678
Intraday Data Storage Time Unit: 0 | 2020-06-05 05:46:57.678
Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2020-06-05 05:46:57.678
2020-06-05 05:46:57 Local computer time | 2020-06-05 05:46:57.678
2020-06-05 04:46:57 Local computer time in UTC | 2020-06-05 05:46:57.678
2020-06-05 05:46:57 Local computer time in SC Time Zone | 2020-06-05 05:46:57.678
2020-06-05 04:46:56 Server time in UTC | 2020-06-05 05:46:57.678
Local computer UTC time and Server UTC time difference: 1 seconds. | 2020-06-05 05:46:57.678
Program path: C:\SierraChart\ | 2020-06-05 05:46:57.678
Data Files path: C:\SierraChart\Data\ | 2020-06-05 05:46:57.678
OS Version Number: 10.0 | 2020-06-05 05:46:57.678
Locale Setting: C | 2020-06-05 05:46:57.678
Allowed protected custom studies: Trade29 Custom Studies | 2020-06-05 05:46:57.678

Created the DTC Protocol server. | 2020-06-05 05:46:57.679
DTC Protocol Server listening on port 11099. | 2020-06-05 05:46:57.680
Created the DTC Protocol historical data server. | 2020-06-05 05:46:57.680
HD Server Manager | Listening on port 11098 | 2020-06-05 05:46:57.681
Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2020-06-05 05:46:57.681
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-06-05 05:46:57.730
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-06-05 05:46:57.753
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-06-05 05:46:57.753
Received 5 login tokens. | 2020-06-05 05:46:57.809
Symbol settings MD5 received. Request ID: 1. | 2020-06-05 05:47:00.578
Symbol settings are up-to-date for scdataallservices. | 2020-06-05 05:47:00.578
Files to Open on Start up | Opening file: DB yields.Cht | 2020-06-05 05:47:00.842
Loading DLL C:\SierraChart\Data\Ysync7C2_64.dll | 2020-06-05 05:47:00.848
EURUSD 1 Min #1 | Reloading chart. | 2020-06-05 05:47:00.876
Files to Open on Start up | Opening file: SEAN GB Sam.Cht | 2020-06-05 05:47:00.888
GBPUSD 15 Min #1 | Reloading chart. | 2020-06-05 05:47:00.921
US02YY1 1 Min #2 | Reloading chart. | 2020-06-05 05:47:01.050
US10YY1 1 Min #3 | Reloading chart. | 2020-06-05 05:47:01.066
GB02YY1 1 Min #4 | Reloading chart. | 2020-06-05 05:47:01.085
GB10YY1 1 Min #5 | Reloading chart. | 2020-06-05 05:47:01.104
GBPUSD 30 Min #6 | Reloading chart. | 2020-06-05 05:47:01.209
Loading DLL C:\SierraChart\Data\UserContributedStudies_64.dll | 2020-06-05 05:47:01.323
Loading DLL C:\SierraChart\Data\BetterMomentum2_1_64.dll | 2020-06-05 05:47:01.369
GBPUSD 5 Min #7 | Reloading chart. | 2020-06-05 05:47:01.505
GBPUSD 1 Min #8 | Reloading chart. | 2020-06-05 05:47:01.761
SPX500 5 Min #9 | Reloading chart. | 2020-06-05 05:47:01.845
UK100 5 Min #10 | Reloading chart. | 2020-06-05 05:47:01.891
USDOLLAR 5 Min #11 | Reloading chart. | 2020-06-05 05:47:02.064
Files to Open on Start up | Opening file: SEAN CY Sam.Cht | 2020-06-05 05:47:02.109
CADJPY 15 Min #1 | Reloading chart. | 2020-06-05 05:47:02.346
JP02YY1 1 Min #2 | Reloading chart. | 2020-06-05 05:47:02.596
JP10YY1 1 Min #3 | Reloading chart. | 2020-06-05 05:47:02.954
CA02YY1 1 Min #4 | Reloading chart. | 2020-06-05 05:47:03.236
CA10YY1 1 Min #5 | Reloading chart. | 2020-06-05 05:47:03.352
CADJPY 30 Min #6 | Reloading chart. | 2020-06-05 05:47:03.677
CADJPY 5 Min #7 | Reloading chart. | 2020-06-05 05:47:03.961
CADJPY 1 Min #8 | Reloading chart. | 2020-06-05 05:47:04.474
GER30 1 Min #9 | Reloading chart. | 2020-06-05 05:47:04.961
JPN225 1 Min #10 | Reloading chart. | 2020-06-05 05:47:05.282
Files to Open on Start up | Opening file: SEAN EU Sam.Cht | 2020-06-05 05:47:05.293
EURUSD 15 Min #1 | Reloading chart. | 2020-06-05 05:47:05.649
US02YY1 1 Min #2 | Reloading chart. | 2020-06-05 05:47:05.847
US10YY1 1 Min #3 | Reloading chart. | 2020-06-05 05:47:05.861
DE02YY1 1 Min #4 | Reloading chart. | 2020-06-05 05:47:06.087
DE10YY1 1 Min #5 | Reloading chart. | 2020-06-05 05:47:06.311
EURUSD 30 Min #6 | Reloading chart. | 2020-06-05 05:47:06.653
EURUSD 5 Min #7 | Reloading chart. | 2020-06-05 05:47:07.117
EURUSD 1 Min #8 | Reloading chart. | 2020-06-05 05:47:07.269
SPX500 1 Min #9 | Reloading chart. | 2020-06-05 05:47:07.383
GER30 1 Min #10 | Reloading chart. | 2020-06-05 05:47:07.543
USDOLLAR 5 Min #11 | Reloading chart. | 2020-06-05 05:47:07.946
USDJPY 1 Min #12 | Reloading chart. | 2020-06-05 05:47:08.180
EURJPY 1 Min #13 | Reloading chart. | 2020-06-05 05:47:08.513
Files to Open on Start up | Opening file: SEAN UJ Sam.Cht | 2020-06-05 05:47:08.544
USDJPY 15 Min #1 | Reloading chart. | 2020-06-05 05:47:08.718
JP02YY1 1 Min #2 | Reloading chart. | 2020-06-05 05:47:09.385
JP10YY1 1 Min #3 | Reloading chart. | 2020-06-05 05:47:09.748
US02YY1 1 Min #4 | Reloading chart. | 2020-06-05 05:47:09.769
US10YY1 1 Min #5 | Reloading chart. | 2020-06-05 05:47:10.353
USDJPY 30 Min #6 | Reloading chart. | 2020-06-05 05:47:11.352
USDJPY 5 Min #7 | Reloading chart. | 2020-06-05 05:47:11.478
USDJPY 1 Min #8 | Reloading chart. | 2020-06-05 05:47:11.515
JPN225 1 Min #9 | Reloading chart. | 2020-06-05 05:47:11.868
SPX500 1 Min #10 | Reloading chart. | 2020-06-05 05:47:12.217
TED1 1 Min #11 | Reloading chart. | 2020-06-05 05:47:12.859
USOil 5 Min #12 | Reloading chart. | 2020-06-05 05:47:14.044
USDOLLAR 5 Min #13 | Reloading chart. | 2020-06-05 05:47:14.464
Files to Open on Start up | Opening file: SEAN EJ Sam.Cht | 2020-06-05 05:47:14.620
Date Time Of Last Edit: 2020-06-05 10:37:51