Support Board
Date/Time: Fri, 04 Jul 2025 18:55:36 +0000
Post From: 2093+ is causing chart studies to be changed when re-opening
| [2020-06-03 08:13:47] |
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The one known case of the out of bounds array error has been resolved in version 2115. If you are still having a problem we need to get the chart that is causing that. Instructions: Support Board Posting Information: Providing Chartbook with Only a Single Chart Also we looked further into the configuration file issue, and the circumstance that led to it is something that should not happen and really is an indication of a memory corruption. So we do not think this was the core issue but something secondary. It also does not make sense that a simple configuration file issue is going to degenerate into a stability problem on a system. That is just not going to happen. We will have a new release out in about a day but we are not certain that this is really resolving the core issue you are having. The cause of that is still unknown. And it looks like a graphics related issue based upon where the exceptions are occurring. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |