Support Board
Date/Time: Mon, 03 Nov 2025 12:40:51 +0000
Post From: Rithmic login issues.
| [2020-06-01 21:41:51] |
| User511691 - Posts: 25 |
|
Hello, I've been unable to log in to Sierra Charts since yesterday. Every time I try to log in, a pop up appears saying "Connection error message from service: Rithmic Trading | logon error received from server | Date-Time 2020-06-01 17:24:53. I contacted my broker and the Support Desk says that it doesn't seem to be an issue directly with Rithmic (my data feed provider, so I need your help in fixing this issue. Also,please check why every time I try to place a stop order, the software automatically turns it into a market order and enters my order at the market price. Regards, Jose. |