Support Board

Date/Time: Thu, 25 Apr 2024 11:54:03 +0000

Post From: Interactive Brokers is Garbage (Technical Support is Now Fully Ended!!)

[2020-05-12 08:15:53] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Bloomberg article: https://www.bloomberg.com/news/articles/2020-05-08/oil-crash-busted-a-broker-s-computers-and-inflicted-huge-losses Sierra Chart never had any trouble with negative pricing or order submissions. We do not know about CQG, but the Sierra Chart order routing service and the Sierra Chart data feeds, and Sierra Chart itself, all functioned just fine with negative pricing. It is very telling about their technology that their programmers are not thinking. Why would they have any trouble with negative pricing? Futures spreads are negative. No one should have had any trouble with this. And then there is the Mickey Mouse way they were handling the low level TWS communication protocol before they changed that only about three years ago. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-12 08:18:54